Cleaning Operations Manager

• Lead and direct assigned cleaning teams to maintain high standards of cleanliness across designated areas. • Track daily attendance of Cleaners and submit reports to the site Administrative Assistant and Manager. • Drive operational performance to consistently meet daily client Key Performance Indicators (KPIs). • Conduct pre-shift briefings to outline daily cleaning itineraries and emphasize mandatory safety procedures. • Inspect and verify that Cleaners carry functional, required tools before deploying to work locations. • Enforce safe work practices and ensure Cleaners execute all duties in compliance with safety standards. • Coach staff on more efficient cleaning techniques to boost site productivity. • Recognize and commend exemplary behaviors among Cleaners to promote positive work culture. • Counsel and discipline errant staff regarding attendance, punctuality, and workplace attitude. • Identify operational issues and proactively propose process improvements to the Manager. • Need to respond in odd hours for urgent incident requirements.