Assistant Manager

Job Description & Requirements Job Summary We are seeking a proactive Assistant Manager to lead daily operations, coordinate staff activities, and uphold high service and performance standards to drive business success. Responsibilities • Lead daily operational activities and monitor staff performance to ensure efficient workflow • Supervise employees to maintain smooth operations and adherence to company standards • Implement and uphold service quality and operational procedures consistently • Manage customer feedback and resolve operational issues promptly to enhance satisfaction • Coordinate staff scheduling, conduct training, and evaluate performance to optimize team productivity • Monitor inventory levels and organize timely stock replenishment to prevent shortages • Enforce compliance with workplace safety, hygiene, and company policies to maintain a safe environment • Support business development and process improvement initiatives to drive operational excellence • Prepare detailed operational reports and assist with administrative tasks to inform management decisions Preferred competencies and qualifications • Experience in F&B, retail, or hospitality industries preferred • Diploma or Degree in Business, Hospitality, or related disciplines is an advantage • Previous supervisory or management experience preferred Required competencies and certifications • None explicitly stated