Bank Customer Service Call Centre ( Up $4k)

The Opportunity • This is an exciting opportunity for an experienced Call Centre Associate to join their team • This will start off as a 1 year contract The Job • Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery • Ensure accuracy and compliant for all customers' requests • Successfully cross-buy the Bank's products and services • Adhere to professional standards of behavior & conduct in dealing with customers & fellow CSOs. • Flexibility in work deployment when business needs arise The Talent • Open to rotational shifts (afternoon to night) - 5 days work week • Disciplined, mature and able to multi-task independently under pressure. • Service-oriented with strong interest in developing a customer-focused career. • Pleasant personality and able to work effectively in a team. • Prior customer service experience (either frontend or backend) • Prior call centre experience is an advantage • Tech savvy Next Steps • Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com • Email Topic: Apply Call Centre Associate • Only shortlisted candidates will be contacted Amos Tan Jun Han EA Licence Number: 91C2918 Personnel Registration Number: R23113385