Senior / Condominium Manager (Luxury Residential)

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do. We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment. Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities. About The Role As a Senior / Condominium Manager , you will lead the overall management and operations of a luxury residential development, ensuring exceptional service standards and a premium living experience for residents. You will oversee daily estate operations, guide the site management team, and work closely with the Management Council to uphold the highest standards of property management, maintenance excellence, and resident satisfaction. This role requires a strong leader who combines operational expertise, stakeholder management skills, and a service-oriented mindset to maintain the prestige and value of a luxury development. What You Will Be Doing • Lead and manage the on-site management team, setting high service standards aligned with luxury residential expectations • Oversee daily estate operations, ensuring facilities, services, and common areas are maintained to exceptional standards • Serve as the key liaison between the Management Council, residents, and service providers, fostering strong and professional relationships • Manage and monitor performance of vendors and contractors to ensure quality service delivery and contractual compliance • Oversee renewal and administration of service contracts, insurance policies, and statutory requirements • Ensure full compliance with BMSMA regulations, building by-laws, and safety standards • Handle residents’ feedback, concerns, and complex issues professionally and promptly, maintaining high levels of resident satisfaction • Organise and support Council Meetings, Annual General Meetings (AGMs), and committee discussions, ensuring proper governance and follow-through • Prepare, manage, and monitor annual budgets, financial reports, and expenditure to ensure prudent financial management • Drive continuous improvement initiatives to enhance operational efficiency and resident experience We’re Looking For Someone Who’s • You have at least 8 years of condominium management experience, preferably managing luxury or large-scale residential developments • You possess strong experience working with Management Councils and high-expectation stakeholders • Demonstrated leadership capability in managing site teams and multiple service providers • Sound knowledge of BMSMA, regulatory compliance, and estate governance practices • Excellent communication, negotiation, and stakeholder management skills • Highly organised, detail-oriented, and able to manage complex operational matters confidently • Service-driven mindset with strong professionalism and discretion suited for luxury residential environments Why Knight Frank? • Lots of opportunities for growth and career development. • A supportive, collaborative team that values what you bring to the table. • Continuous learning and development to help you advance. If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!