Client Service Executive, Diagnostic Imaging Suite

Responsibilities • You will be responsible for providing administrative support of all front line patient service duties; registration, admission, billing & payment collection and liaisons for patient feedback/complaints. • Perform patient registration meticulously with relevant admission documentations. • Provide financial counseling, collection of deposits from patients/next of kin upon admission. • Administer accurately daily charges incurred by patients and proactively follow up with next of kin/patients on any required deposit top ups. • Perform patient visitation to ensure remarkable service has been rendered; to liaise with various departments, if any service recovery/investigation(s) is needed to be performed. • Prepare bill, present and go through bill with next of kin/patient upon patient discharge and collect payment. • Perform monthly procurement of stationery/pantry items. • Handle any other ad-hoc assignments/projects as tasked. Requirements • Diploma in any discipline. • 5.5 days work week • At least 2 years of clinical experience preferably in diagnostic and interventional cardiac procedures. • Relevant experience in the hospitality or healthcare industry preferred. • Pleasant personality with passion for service excellence. • Good interpersonal and communication skills