Customer Service Officer

Job Responsibilities • Tally of payment, SkillsFuture claim, invoice submissions • Logistic support of training operations • Liaison with external agencies on documents and submissions • Follow-ups with trainees on document submission or claim issues etc • Answering to telephone and email enquiries on training course • Front counter duties handling customer query on training course • Any adhoc duties assign Job Requirements • Minimum GCE O Level • Good IT Knowledge, digital website knowledge (i.e SkillsFuture) • Microsoft Office Skills (Excel, PPT, Word, etc) • Candidates who are bi-lingual will be preferred • Good communication, interpersonal skills