F&B Supervisor

Your main duties are as follows: • Draw up client bookings for tables and ensure that tables are set before clients' arrival • Manage the front desk by receiving incoming calls, greeting and attending to customers • Inform guests about the availability of tables and direct them to the tables • Keep records of guests who visit the restaurant • Assist customers with answers to queries, and proffer solutions to issues within your capacity • Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner • Ensure that clients make payment for services before they exit the restaurant • Keep clear records of payments received and make detailed notes of balance payments • Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints. • Management of e-reservations across all platforms in the company • Adhere to hygiene and safety standards • Adhere to company’s standard operating procedures • Any other appropriate duties and responsibilities as assigned Working Hours: 6 days work week, including weekend & PH.