WAITER/WAITRESS

The Server is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges. ~ Apply quality systems. ~ Contribute to customer service over various platforms. ~ Cultivate productivity and innovative mindset. ~ Demonstrate the service vision. ~ Follow food and beverage safety and hygiene policies and procedures. ~ Implement operations for service excellence. ~ Interact with and serve f&b guests. ~ Maintain food and beverage service environment. ~ Maintain quality control procedures. ~ Prepare for service. ~ Project a positive and professional image. ~ Provide go-the-extra-mile service. ~ Provide safety and security for guests. ~ Respond to service challenges. ~ Solve problems and make decisions at operations level. ~ Use essential features of a computer. ~ Use primary functions and applications of a tablet. ~ Work in a diverse service environment.