Sales Consultant (Maid Agency | Training Provided)

Company Overview Able Best Employment Agency has been helping Singapore families find suitable domestic helpers since 2003. We work with established partners in Indonesia, the Philippines and Myanmar, supported by our local sales, administration, operations and after-sales teams. We are looking for a positive, responsible and customer-focused individual who wants to build a long-term career in sales and customer relationship management. Maid-agency experience is not required. Structured guidance and on-the-job training will be provided. Job Summary As a Sales Consultant, you will assist families in understanding their domestic-helper requirements, recommend suitable candidates, arrange interviews and guide customers through the selection process. Existing customer enquiries will be allocated, but you are also expected to build strong customer relationships, generate referrals and take ownership of your follow-ups and sales results. Responsibilities • Respond promptly to customer enquiries through WhatsApp, telephone calls, online platforms and walk-ins • Understand each family’s requirements and recommend suitable domestic helpers • Explain the placement process, package details and relevant requirements clearly • Arrange and coordinate interviews between employers and domestic helpers • Follow up consistently with prospective customers and guide them towards making a suitable selection • Manage customer expectations professionally and avoid making promises that cannot be fulfilled • Build good relationships with customers to encourage referrals and repeat business • Work closely with the administration and operations teams to support smooth processing, deployment and handover • Provide appropriate after-sales support and escalate exceptional cases when necessary • Maintain accurate customer, follow-up and placement records • Work towards assigned monthly sales and service targets • Participate in company marketing, referral and customer-engagement activities when required Who We Are Looking For • Positive, responsible and willing to learn • Comfortable speaking with customers through WhatsApp, telephone calls and face-to-face consultations • Able to follow up consistently without requiring constant reminders • Customer-focused while remaining confident and results-oriented • Organised and able to maintain accurate records • Able to handle customer questions and objections calmly • Able to work independently and contribute as part of a team • Customer service, retail, hospitality, telemarketing, insurance, recruitment or sales experience will be an advantage • Maid-agency experience is helpful but not required • CEI certification is preferred but not mandatory • Candidates without CEI must be willing to obtain the relevant certification • Additional language abilities may be useful when communicating with domestic helpers Salary and Benefits • Basic salary: $2,400–$2,800, depending on relevant experience • Tiered commission for successful placements • Potential total monthly earnings of approximately $3,000–$6,000 or more, depending on performance • Existing customer enquiries allocated and Shared Pool of new customer enquiries • Structured training and ongoing mentorship • Annual leave and statutory employment benefits • Career progression to Senior Sales Consultant for employees who demonstrate consistent performance and leadership potential • Established administration and operations teams to support placement processing All commission and potential-earnings figures include variable performance-based payments. Actual earnings will depend on completed placements and individual performance. Working Arrangement • Permanent full-time position • 5.5 day week (One additional weekday off every alternate week) • Work location: Holland or Macpherson branch • Applicants may indicate their preferred branch, although final deployment will depend on operational requirements How to Apply Apply through MyCareersFuture with your resume. Shortlisted applicants will be contacted for a brief telephone discussion before an interview. Applicants may also WhatsApp their name, preferred branch, earliest availability and resume to 8152 9888, or email jobs@ablebest.com.sg.