Assistant Banquet Supervisor/ Banquet Supervisor

Job Responsibilities: • Supervises and trains staff in the set up and break down of assigned banquet rooms according to contract and manager's instructions. • Supervises and trains staff in the service of food and beverages according to standards. • Communicates frequently with supervisors as to the progress of the day's work. • Communicate frequently with guest contacts in order to ensure that their needs are being met. • Supervises and trains staff in maintaining cleanliness of banquet rooms, banquet pantry, public areas, and storage areas. • Supervises and trains staff in maintaining inventory of necessary supplies. • Supervises and trains staff in high standards of quality and service. • Ensures the highest quality of food, beverage, and service related to all banquet areas. • Directs and coordinates the activities of all assigned personnel and departmental responsibilities. Responsible for training standards throughout department. • Ensures the coordination of banquet service needs with food production. • Maintains effective communications within and between departments to ensure proper servicing of guest’s expectations. • Maintains warm, hospitable guest relations in all guest contact. Interacts with banquet department associates as needed for guest service purposes. • Responds to individual guest needs as they occur. • Communicates effectively, both verbally and in writing, to provide clear direction to the staff. • Ensures good safety practices of employees, assists in the maintenance of the emergency action plan and security procedures. • Ensure appropriate standards of conduct, dress, hygiene, and appearance are maintained. • Full knowledge and participation in the hotel's Fire, Safety, Security, and Environmental plan and/or committees. • Performs other duties as assigned.