RESTAURANT SUPERVISOR

• Job Description / Responsibilities • Supervise daily restaurant operations and ensure smooth service. • Lead and support the service team during daily operations. • Ensure guests receive professional, friendly and efficient service. • Greet guests, take orders, serve food and beverages, and attend to guest requests. • Handle guest feedback and resolve service issues professionally. • Ensure tables and service areas are clean, organised and properly set up. • Coordinate with the kitchen and bar teams to ensure timely and accurate orders. • Train and guide new and existing service staff on service standards and procedures. • Assist with staff scheduling, attendance and deployment when required. • Monitor stock levels of restaurant supplies and assist with inventory control. • Operate the POS system, process payments and perform cashiering duties when required. • Ensure compliance with food hygiene, workplace safety and company policies. • Perform opening and closing duties. • Must be hands-on and perform floor duties during service operations. • Perform any other duties as assigned by Management.