Programme Manager (AI Transformation)

Job Description & Requirements The Strategy & Transformation Office is responsible for driving UOI’s transformation strategy and execution. This spans a range of projects and initiatives across the company, including process improvement, technology delivery, business strategy and Artificial Intelligence (“AI”) solutions. Main Responsibilities • Identify opportunities in Artificial Intelligence solutions that impact the company’s strategic growth initiatives across systems, processes, sales and culture • Plan, setup and execute the AI roadmap and initiatives – ranging from assessing opportunity, scoping requirements, conducting RFP, managing delivery to post go live support and ongoing enhancements • Teamwork with fellow project managers, business analysts, developers, testers, users and other stakeholders and be accountable for overall delivery of the AI initiatives within budget, scope and timelines • Be the bridge between STO/IT teams and business users/senior management, advising AI development in the industry as well as execution progress • Manage project risks and issues to ensure optimal delivery, including proactively identifying and solving problems and change management • Maintaining internal and external customer satisfaction through the projects and initiatives • Manage resource allocation, project burn rates and budgets on an on-going weekly, monthly, and quarterly basis • Manage vendors, including SOW development and change requests • Setup programme governance, frameworks and documentation • Contribute to a positive team environment and company culture aligned with our Core Values • Collaborate with Reporting Managers on AI strategy in the company, factoring in related transformation initiatives • Take on other projects or tasks that may be assigned by Reporting Managers Requirements • Bachelor's Degree in Computer Science or Information Technology or equivalent • At least 8+ years of experience in managing complex system modernization or system implementation or replacement projects as a delivery manager or project manager • Strong project management (waterfall/agile), change management (people side of change/projects) and facilitation skills • Strong delivery manager with embedded governance discipline, ensuring all transformation. initiatives are executed in compliance with formal change control, project governance frameworks, and regulatory expectations • Experience managing multiple vendors and multiple projects/workstreams with strong stakeholder engagement • Good understanding of technologies and best practices: AI, Cloud, DevSecOps, CI/CD, API and microservices, etc • Good understanding of the technology landscape that is applicable for general insurers in Singapore along with regulatory requirements and insurance industry trends in general • Excellent interpersonal, influencing and negotiation skills with demonstrated experience engaging and influencing senior stakeholders and vendors to influence and achieve optimal business outcomes • Excellent oral and written communication • Excellent people skills and comfort in meeting and presenting to a range of stakeholders from C-suite to junior developers