Assistant Dormitory Manager (West)

Job Responsibilities: • Oversee the day-to-day operations of the migrant worker dormitory and ensure the site remains safe, secure, clean and operational. • Plan and coordinate manpower deployment, duty rosters, site inspections and daily operational activities. • Supervise Operations Executives, Admin Executives, Ground Workers and outsourced service providers. • Ensure compliance withapplicable regulatory requirements, company policies, SOPs and site procedures. • Conduct regular inspections of resident rooms, common areas, facilities, fire-safety provisions and surrounding areas. • Oversee resident occupancy, check-in/check-out, room movements, welfare matters, feedback and complaints. • Coordinate maintenance and rectification works and monitor contractors and vendors to ensure works are completed satisfactorily. • Oversee security, access control, housekeeping, hygiene, pest control and overall site condition. • Manage and respond to operational incidents and emergencies in accordance with the site's Emergency Response Plan (ERP). • Maintain accurate operational records and prepare reports, incident updates and other required documentation. • Liaise with residents, employers, contractors, government agencies and internal departments where required. • Support audits, regulatory inspections, emergency exercises and other operational initiatives. • Perform other operational duties as assigned by Management. Requirements • Diploma or equivalent qualification in Operations Management, Facilities Management, Security Management, Building Services, Workplace Safety & Health or a related discipline. Relevant experience may be considered in lieu of formal qualifications. • Relevant supervisory experience, preferably in migrant worker dormitory operations, accommodation, facilities management, security, estate management or a similar 24/7operational environment. • Good leadership and people-management skills. • Able to handle operational incidents and make sound decisions under pressure. • Good communication, coordination and report-writing skills. • Familiarity with dormitory regulatory requirements and FEDA requirements would be an advantage. • CERT, First Aid, fire-safety, WSH or other emergency-response training would be advantageous.