Data Centre Operations Engineer

As an Operations Engineer supporting Company’s GPU-as-a-Service (GPUaaS) platform, you will contribute to the implementation, integration, and day-to-day operations of data centre environments that enable customers’ AI and High-Performance Computing (HPC) workloads. The role involves exposure to both physical data centre operations and supporting software systems used in GPU-oriented facilities. This role offers opportunities to build and deepen expertise in advanced data centre technologies for AI and HPC environments within a dynamic and continuously evolving operational setting. Responsibilities: Data Centre Operations Management • Respond to, attend to, and escalate incidents based on defined criticality, impact, and service level agreements (SLAs). • Perform hands-on operations involving air-cooled and liquid-cooled systems, as well as electrical systems, within the data centre environment. • Participate actively in continuous improvement initiatives for operational processes, with consideration of GPU-oriented data centre requirements. • Coordinate and obtain necessary security clearances for visitors and vendors accessing the GPUaaS data centre. • Manage vendor activities and ensure compliance with Workplace Safety and Health (WSH) requirements and site regulations. • Participate in scheduled or on-call support outside standard working hours, including nights, weekends, and public holidays, as required. Data Centre Facilities Management: • Monitor data centre facilities and infrastructure across upstream and downstream systems (e.g. power, cooling, leakage detection, environmental controls). • Maintain and update data centre documentation, including preparation of operational and incident reports as required. • Coordinate with internal and external stakeholders to resolve technical and process-related issues within the GPUaaS data centre. • Ensure adherence to established Standard Operating Procedures (SOPs), Methods of Procedure (MOPs), and Emergency Response Procedures (ERPs). • Apply knowledge of power and cooling requirements for air-cooled and liquid-cooled servers to support operational enhancements and capacity planning. • Coordinate maintenance activities and system shutdowns with stakeholders and vendors to ensure system reliability and availability. • Prepare monthly Facilities Management reports on overall data centre health and performance. • Identify potential workplace safety and health risks within the data centre environment. • Conduct visual inspections of servers and cooling distribution units. • Perform server troubleshooting in collaboration with remote engineering teams. Requirements: • Diploma in Mechanical Engineering, Electrical Engineering, Building Services, or a related discipline. • Broad understanding of data centre electrical and mechanical infrastructure, including fire safety systems, building management systems (BMS), equipment maintenance, and space planning. • Experience in maintaining and operating data centre equipment, with emphasis on electrical and mechanical systems. • Ability to work effectively both independently and as part of a team. • Organised, adaptable, and able to respond to changing operational requirements and schedules. • Demonstrated willingness to learn and develop skills in GPU-oriented and mission-critical data centre technologies.