Account Manager

Working Location: 29 Kaki Bukit View, Kaki Bukit Techpark II, Singapore 415963 Working Days & Hours: Mon –Fri @ 8.30am – 5pm Company Websites: https://www.screen-spe.com/sg/ Company Introduction: SCREEN SPE Singapore Pte Ltd is an established company providing semiconductor products with world-class customer service. With clients in South East Asia and Southern Asia, we are well established within this region. Our products are manufactured in-house from Japan, ensuring high quality control, efficient delivery, in-depth knowledge and excellent service. We offer a wide range of semiconductor equipment that can meet customers’ technology roadmap with high quality after-sales support. Account Manager Job Description & Major Responsibilities • Account Management Manage assigned customer accounts, respond promptly to sales enquiries, and ensure the correct toolsets and high-quality services are delivered to meet customer requirements—ultimately supporting customers in achieving excellent end-product outcomes and satisfaction. • Customer Engagement & Business Development Visit existing customers regularly to strengthen relationships and proactively develop new sales opportunities or new accounts. • After‑Sales Support Maintain strong after‑sales service to ensure ongoing customer satisfaction and successful application of solutions. • Credit Management Monitor and maintain customers’ creditworthiness to support healthy business continuity. • Market &Competitor Intelligence Gather and report market trends, customer feedback, and competitor activities to support strategic decision‑making. • Sales Administration Handle day‑to‑day sales administrative duties accurately and efficiently. • Promotion &Marketing Promote company equipment and solutions by working closely with Headquarters on marketing activities and campaigns. • Project Coordination Liaise with customers on order status and delivery updates to ensure smooth and timely project implementation. • Sales Target Achievement Support the Head of Sales Department in achieving annual sales targets. • RFQ &Proposal Support Collaborate with Japan Sales Support and the technical team to prepare RFQs, quotations, and proposals that meet customer expectations. • Cost Management Maintain cost‑effective operations within the section to contribute to overall company profitability. • Order & Payment Follow‑Up Monitor purchase orders and follow up closely on payment collection to ensure timely closure of transactions. • Execution of Management Plans Implement plans, directives, and responsibilities assigned by higher management to achieve the company’s goals and objectives. Desired Qualifications / Requirements / Competencies : • Candidates should possess at least a Diploma/ Degree • Minimum 3years of relevant experience • Strong organisational skills and attention to detail • Proactive and able to work with little direct supervision • Ability to work independently as well as a good team player • Team player with good communication skills, documentation and customer service skills • Proficient in Microsoft Office programs