Cybersecurity Operations Engineer

Job Description · We are looking for a Cybersecurity Operations Engineer to support the day-to-day operation, monitoring, troubleshooting, and maintenance of enterprise security technologies. · The role will work closely with internal IT and cybersecurity teams as well as technology vendors to ensure security platforms remain operational, compliant, and effective. · The successful candidate will have hands-on experience in security operations and familiarity with cloud-native security, database security, vulnerability management, and network fundamentals. Key Responsibilities · Incident Management: o Monitor and respond to security technology alerts and reported incidents. Investigate issues and escalate incidents or problems to relevant technical teams or technology vendors within the required service levels. · Troubleshooting & Technical Support: o Provide operational support for security solutions, troubleshoot product-specific technical issues, and coordinate with internal teams and external vendors through to resolution. · Patch Management: o Plan, coordinate, and implement regular security updates and patches to address vulnerabilities and maintain system compliance. · Service & Change Requests: o Handle Change Requests (CRs), Service Requests (SRs), and other operational queries in accordance with established procedures and service levels. · System Monitoring: o Perform continuous monitoring and regular health checks of security systems to identify issues and ensure operational effectiveness. · Security Operations: o Support the administration and operation of security technologies, including cloud-native application security, database security, and vulnerability management platforms. · Collaboration & Reporting: o Work closely with IT and cybersecurity teams on incident management, operational reporting, technical investigations, and continuous improvement initiatives. · Proactive Security: o Keep up to date with emerging cybersecurity technologies, vulnerabilities, and industry practices, and contribute to initiatives that strengthen the overall security posture. · Documentation & Compliance: o Maintain accurate technical documentation, operational procedures, troubleshooting guides, and security-related records. o Ensure activities follow established security standards and processes. Minimum Requirements · Bachelor’s degree or diploma in Computer Science, Information Technology, Cybersecurity, or a related discipline. · 2–5 years of experience in IT, cybersecurity, security operations, or a related technical role. · Hands-on knowledge or operational experience with · Cloud-Native Application Protection Platforms (CNAPP) and container security. · Experience with **Aqua Security (AquaSec)** or similar cloud-native/container security technologies is an advantage. · Knowledge of database security technologies and database schemas/architecture. · Experience with **Imperva Database Activity Monitoring (DAM)** or similar database security solutions is an advantage. · * Experience with vulnerability management platforms and continuous security monitoring. · * Knowledge of **Tenable Vulnerability Management (Tenable VMS)** or similar vulnerability management solutions is an advantage. · * Fundamental knowledge of IP networking, including **TCP/IP, routing, and related networking concepts**. * **CCNA certification** or equivalent networking knowledge is an advantage. · * Strong analytical, troubleshooting, and problem-solving skills. · * Good communication and interpersonal skills. · * Ability to work effectively with internal technical teams and external technology vendors. · * Strong attention to detail and ability to work within defined service levels and operational procedures. · Cybersecurity Operations · Incident & Problem Management · CNAPP / Cloud Security · Container Security · Aqua Security · Database Security · Imperva DAM · Vulnerability Management · Tenable VMS · TCP/IP & Networking · Security Monitoring · Patch Management · Change & Service Request Management · Security Documentation & Compliance