Customer Service Officer | Logistics | Night Shift | $2,800–$3,000 | West

Looking for a stable full-time Customer Service role with attractive remuneration and opportunities to build your experience in logistics and operations ? Join a dynamic logistics environment where you will handle customer enquiries, coordinate with internal teams and support day-to-day operational activities. 💰 Salary & Benefits • Monthly Salary: $2,800–$3,000 • Full-time position • Structured training provided • Gain hands-on experience in customer service and logistics operations • Develop skills in customer coordination, administration and operational support • Opportunity for career development within the logistics sector 📍 Work Location Woodlands / Sunview 📍 Nearest MRT for Sunview: Pioneer MRT 🌙 Working Hours Night Shift Position • 12-hour shift arrangements • Shift schedules based on operational requirements • Candidates must be comfortable working assigned night shifts • Working hours and roster will be communicated based on operational requirements 📝 Key Responsibilities • Handle customer enquiries and provide timely and professional assistance • Coordinate with internal teams to ensure smooth logistics and operational processes • Follow up on customer requests and operational issues • Perform data entry and maintain accurate customer and operational records • Prepare reports and update relevant documentation • Support daily logistics and operations activities • Monitor and follow up on requests to ensure timely resolution • Maintain service standards and provide a positive customer experience • Follow workplace safety procedures, company policies and operational guidelines 🎯 Job Requirements • Prior experience in customer service, logistics, administration or operations is an advantage • Good communication and interpersonal skills • Comfortable communicating with customers and internal stakeholders • Good attention to detail and able to maintain accurate records • Comfortable working in a fast-paced logistics environment • Able to work independently as well as collaboratively within a team • Willing to work night shifts and 12-hour shifts • Responsible, organised and able to follow established procedures and SOPs 📩 Apply Now Interested candidates may send their updated resume to: 📧 nynn.peck@crew.sg 📱 WhatsApp: +65 9488 7221 Please include your current/last drawn salary, expected salary, relevant experience and availability when applying. Only shortlisted candidates will be notified. CREW by HRNet | HRnet Ventures Pte Ltd (24C2435) Nynn Peck | Outsourcing Team