Social Worker (Jurong West)

Key Responsibilities: • Engage resident and significant others in a therapeutic manner to understand their needs and underlying issues. • Conduct a bio-psychosocial-spiritual assessment of the resident/ family, integrate a range of information from relevant stakeholders, utilize social work principles, legal and ethical framework, and initiate inter-agency conference for complex case to prepare resident for admission, and to justify suitability/unsuitability for admission. • Apply clinical and professional theories to pre-empt and execute social work intervention plans across resident’s trajectory of illness. • Manage and overcome reluctance and resistance to change. Help residents/significant others to develop and choose strategies and formulate viable plans. • Follow up and review residents’ changing needs and update care plan to ensure relevance and effectiveness of intervention. • Conducts field visits as and when required. • Develop protocols and work with residents, families, multi-disciplinary team and relevant stakeholders to arrange for holistic and resident-focused care plans. • Lead in multi-disciplinary team or inter-agency case conferences to formulate holistic care plan, and to advocate for the protection of resident’s dignity, confidentiality and rights, and advocate for improvement of quality of life for residents. • Provide clinical intervention for crisis (eg suicide or abuse) for the residents/significant others and staffs. • Provide timely documentation of assessments and intervention in progress notes. • Provide social reports with proper consent to receiving organization whenever there is a transfer/discharge of residents, to ensure continuity of care. Follow through with telephone contact or email to ensure clarity and completeness of information transferred. • Review social reports and other documents prepared by Care Coordinators. Ensure that timely documentation of Care Coordinators is in place. • Assist in Medifund and financial assistance application for residents and their families • Participate in community development initiatives and provide recommendations for consideration. • Participate in committee, workgroup, case review meetings, cross-functional or Ministry-level assignments, practice research and development to further develop skills and capability. • Supervise SWAs/Care Coordinators. • Oversee projects and programmes. • Assist in clinical audits for quality assurance • Contribute to review of department processes to increase effectiveness in meeting residents’ needs. General: · Any other duties as assigned by the Supervisor. Key Requirements: · A recognized Bachelor’s or Master’s degree in Social Work from an accredited institution. · Valid registration with the Singapore Social Workers Association (SASW). · Minimum of 7 years of relevant experience in social work, particularly in geriatrics, elderly care, or nursing home settings. · Strong understanding and application of the Social Work Competency Framework in Singapore. · Excellent communication and interpersonal skills, with the ability to interact effectively with elderly residents, families, and a multidisciplinary team. · Leadership experience and a passion for mentoring junior staff. · Strong organizational and time-management skills. · Knowledge of community resources, financial aid schemes, and social service programs for the elderly. · Familiarity with healthcare policies, ethical standards, and regulatory requirements for elderly care services. · Enjoy working with elderly populations and a passion for improving their quality of life.