Customer Service Executive

Responsibilities • Plan, organize and coordinate the movement of shipments based on customer/nominated office for export/import movement inclusive of booking confirmation and meeting customer’s requirements. • To provide timely, reliable, and complete update on status of orders to both customer/agents & the internal system. • To ensure shipping documents are prepared correctly and sent on time to customers and updating the internal system. • To offer sailing schedules and arrange booking with carrier, when required. • To prepare invoices timely to customers/agents timely. • To coordinate with depot & surveyor to ensure ISO tanks are ready for survey/collection. • Any other work assigned. Requirements • Bachelor’s degree in Logistics, Supply Chain Management, International Business, or a related field. • Strong attention to detail and ability to work under pressure. • Excellent organizational and problem-solving skills.