Operation Executive

Responsibilities • Responsible for managing daily import and export operations for both air and ocean freight shipments, including FCL and LCL cargo. • Plan, coordinate, and organize day-to-day operational activities to ensure efficient shipment execution. • Work closely with customers, shipping lines, airlines, co-loaders, overseas agents, contractors, and internal stakeholders to ensure smooth operations and timely cargo movement. • Coordinate and arrange cross-trade shipments, including communication with overseas offices, agents, and customers. • Handle transshipment cargo arrangements and monitor shipment progress until final delivery. • Prepare and process shipping documentation, including Air Waybills (AWB), Bills of Lading (B/L), Sea Waybills (SWB), Switch Bills of Lading, and other import/export-related documents. • Familiar with Certificate of Origin (COO) applications, import/export permit declarations, customs requirements, and trade compliance procedures. • Manage export consolidation planning and cargo allocation to optimize shipment efficiency. • Liaise with carriers and vendors for booking arrangements, schedule coordination, and operational requirements. • Monitor shipment status and proactively resolve operational issues or discrepancies to minimize delays. • Verify operational costs, process billing, and ensure accurate cost and revenue updates in the system. • Ensure all shipment events, milestones, and operational data are accurately and timely updated in the company system. • Communicate operational discrepancies, service issues, or exceptions to the manager when necessary and provide appropriate solutions. • Support customers with shipping documentation requirements, including Letter of Credit (L/C) shipment documentation and related compliance requirements. • Possess knowledge of Bills of Lading, Sea Waybills, Switch B/L arrangements, and cross-trade shipment procedures. • Ensure compliance with company SOPs, customer requirements, and regulatory guidelines. • Perform other duties and responsibilities assigned by the Department Manager. Requirements • Strong knowledge of international freight forwarding, air and ocean import/export operations. • Familiarity with cross-trade shipments, transshipment arrangements, and consolidation cargo. • Experience in COO applications, import/export permit declarations, customs documentation, and trade compliance. • Knowledge of L/C shipment documentation, SWB, Original B/L, and Switch B/L arrangements. • Good communication, coordination, and problem-solving skills. • Ability to work under pressure and manage multiple shipments simultaneously.