Account Manager (Carrier Network)

Responsibilities: • Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings • Responsible for new sales opportunity development and sales project operation • Responsible for key customer engagement, customer relationship improvement and maintenance • Partner with solution team & delivery team to develop account strategy plan and business plan • Research on telco industry and perform market insight to ensure the competitiveness of proposed solution • Achieve annual business plan through efficient internal collaboration and proper customer approaching. • Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training • Handle related duties which are necessary for the proper management of key accounts and duties assigned Requirements • Candidate must possess at least Bachelor Degree in telecommunication related major or equivalent. • Candidate from ICT background that related with carrier network is required • Internship experience in sales or relevant experiences, or similar client support role a plus. • Proven results of delivering client solutions and meeting sales goals • Candidate with deeper understanding and experiences on solution sales, understand product specifications, highlights, competition, etc are preferred. • Ability to multi-task and manage multiple priorities in a fast-paced environment. • Must be customer oriented, target-oriented and capable of accurate work with minimal supervision • Strong negotiation skills, Self-motivated and self-directed.