Customer Service Officer (Banking)

Job Responsibilities • Provide warm and professional front-line customer service to walk-in customers. • Handle cash transactions accurately, including payments and receipts. • Attend to customer enquiries and provide information on the company's products and services. • Assist customers with account-related requests and documentation. • Ensure all transactions are processed in accordance with company procedures and regulatory requirements. • Perform basic administrative duties, filing, and record keeping. • Maintain a clean and welcoming customer service environment. • Support branch operations and other duties assigned by the Branch Manager. Requirements • Minimum GCE 'N'/'O' Levels, NITEC, Higher NITEC or Diploma. • Prior experience in customer service, cashiering, retail, banking, or hospitality is preferred. • Friendly, customer-oriented, and able to communicate effectively. • Comfortable handling cash and performing basic administrative tasks. • Proficient in basic computer applications (e.g. Microsoft Office). • Candidates with no banking experience but strong front-line customer service experience are welcome to apply. CanWorkOne.SG Employment Pte Ltd | EA License No. 26C3357 EA Personnel: Tan Soon Hock (Steven) | Registration No. R1109889