Service Captain (F&B Service)

About Us Chip Bee Bistro is a new casual-dining concept by High Note Hospitality Group. We’re a space for warmth, creativity, and genuine connections—built on authenticity, artistic curiosity, and old-school hospitality meets grown-up bistro life. What We're Looking For We are looking for a responsible and committed Guest Experience Captain (F&B Service) to support daily service operations. You will ensure proper table setup, maintain cleanliness and presentation standards, and serve food and beverages promptly and professionally. Role & Responsibilities • Undertake day-to-day operational tasks as appointed, ensuring highest quality standards • Greet and welcome guests in a warm and friendly manner at all times. Ensure attentiveness towards guests, anticipating their needs, appropriate & prompt responses to all queries. • Ensure adherence to daily plans, prompt completion of assigned tasks to the highest standards. • Understand all stations & tasks sufficiently to perform any duty assigned, consistently demonstrating high levels of guest service. • Set up and clear tables according to service standards • Maintain cleanliness & appearance of all items such as centerpieces, china, glass & silver • Replenish cutlery and tableware as needed. All settings, stations, equipment to be maintained immaculately & ready for smooth service. • Serve food and beverages efficiently and professionally, with adequate description & flair, checking for guest satisfaction with proactive engagement at opportune times. • Prompt & proper sequence of service with menu highlights, providing guest appropriate recommendations, accurate order taking while noting & relaying any special requests, dietary requirements or allergies to the relevant members. • Work closely with kitchen and service teams. Communicate with the team and report any challenges, guest comments & any relevant information to the manager on duty in a timely manner. • Follow through sequence of service including check presentation accurately in a timely manner. • Cleanliness of work areas to be maintained consistently, deep cleaning conducted regularly. • Be proficient in all necessary knowledge including product & service. • Maintain personal grooming and service quality standards • Follow food hygiene and safety regulations • To maintain flexibility to perform other duties and projects as required and deemed necessary. What You Bring • Prior service experience is preferred but not required (training will be provided). • Good communication skills with a positive and team-oriented attitude. • Punctual, responsible, and well-groomed. • Able to commit to evening and/or weekend shifts. • WSQ Food Safety Course Level 1 Certification is an advantage. What We Offer • Salary Range: $1,800 – $2,600 • 5-day work week (44 hours per week) • Group medical and hospitalization coverage • Staff discounts • Meals and transport benefits • Training and career development opportunities • Discretionary year-end bonus