SALES DIRECTOR

Job Description • Oversee daily restaurant operations including front of house and kitchen activities • Ensure compliance with health, safety, sanitation, and food handling regulations • Monitor and control inventory, food costs, and waste • Prepare and manage budgets, forecasts, and financial reports • Analyze sales, expenses, and profitability; implement cost control measures • Drive sales growth through promotions, upselling, and local marketing • Recruit, train, and supervise restaurant staff • Conduct performance evaluations and implement staff development plans • Schedule staff and manage labour costs effectively • Ensure exceptional service standards and handle customer complaints professionally • Monitor customer feedback and continuously improve service quality • Work with marketing teams or independently plan promotions Requirements: • Strong leadership, communication, and interpersonal skills • Solid understanding of restaurant finances, including budgeting and P&L statements • Ability to work flexible hours, including weekends and holidays • Diploma or Degree in Business Administration, or related field preferred • Knowledge of POS systems and restaurant management software • Knowledge of food safety and hygiene practices • Ability to work on weekends, evenings, and public holidays • Ability to work longer hours with prolonged period of standing.