Data Centre Operations Support

Operations & Infrastructure Support • Support the operation and maintenance of data centre facilities and critical infrastructure. • Monitor environmental, facility, and equipment conditions to ensure operational continuity. • Coordinate maintenance activities, equipment installations, and vendor support. • Maintain infrastructure assets, cabling, and facility organisation. Security & Compliance • Support physical security operations, including access management and monitoring systems. • Assist with visitor coordination, security records, and compliance activities. • Report operational, security, and facility-related incidents. IT Operations • Monitor system availability, performance, and operational alerts. • Perform basic troubleshooting and administration tasks. • Support backup, disaster recovery, incident, change, and access management processes. • Assist with security monitoring and routine operational checks. Documentation & Reporting • Maintain asset inventories, infrastructure records, and operational documentation. • Record incidents, maintenance activities, and operational metrics. • Prepare routine reports and ensure documentation remains current.