Patient Service Officer (Bugis - Chinese Medicine)

Your key responsibilities will include: • Attend to patient enquiries over the counter to provide information on clinic services for Chinese Medicine • Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines • Liaise with medical teams and patients in making appointments across different medical specialties / clinics / inpatient within the Group • Assist doctors and nurses in basic clinical tasks when required • Collate laboratory and radiology results for doctor's review and follow up • Perform daily billings and accurate transactions, including closing of accounts Job requirements • Minimum ‘O’ Level / NITEC / Diploma in any discipline with 1–2 years of clinic experience preferred • Ability to multitask, stay organized, and collaborate effectively in teams • Strong customer service and front-line communication skills • Comfortable working in a dynamic, fast-paced environment • Knowledge of Mandarin to communicate effectively with patients in the Chinese Medicine Clinic • Candidates without prior experience are welcome to apply