Functional Business Analyst – Digital Banking & Payments _ Contract

Job title: Senior Functional Business Analyst – Digital Banking & Payments Employment type: Contract Experience: 5 + years Duration: 12 months, renewable Work arrangement: Onsite, Alexandra Building We are seeking an experienced Senior Functional Business Analyst to support digital-banking transformation initiatives for a leading financial institution in Singapore. This is a 12-month renewable contract position requiring onsite work. Key Responsibilities • Lead end-to-end functional business analysis for customer-facing digital-banking initiatives. • Work with business, product, design, technology, operations and testing teams to define and deliver solutions. • Translate business needs into functional and non-functional requirements. • Prepare BRDs, functional specifications, user stories, acceptance criteria, process flows and traceability documents. • Facilitate workshops, requirement walkthroughs and solution discussions with stakeholders. • Manage requirements scope, changes, dependencies, risks and impact assessments. • Analyse customer journeys, business rules, system integrations and upstream/downstream dependencies. • Support digital-payment capabilities such as mobile wallets, card payments, payment controls, tokenisation and transaction journeys. • Coordinate SIT and UAT planning, requirement clarification, defect triage and business sign-off. • Assess operational impact and support implementation readiness, production rollout and post-launch stabilisation. • Manage backlog refinement, sprint planning and delivery activities within an Agile environment. • Ensure complete requirements traceability throughout the project lifecycle. Mandatory Requirements • 5 + years of experience as a hands-on Business Analyst or Functional Business Analyst. • Strong recent experience delivering internet banking, mobile banking or other customer-facing digital-banking solutions. • Experience across at least six complete project-delivery cycles. • Strong hands-on experience preparing BRDs, functional specifications, user stories, acceptance criteria and process flows. • Experience managing requirements from discovery through implementation and production release. • Strong knowledge of SIT, UAT, defect triage, change management and release readiness. • Proven stakeholder-management experience across business and technology teams. • Strong Agile/Scrum delivery experience. • Excellent analytical, communication and documentation skills. Preferred Experience • Digital payments, cards, mobile wallets, Apple Pay, Google Pay, tokenisation or payment controls. • Wealth management, digital investments, equities trading or investment-product journeys. • API integrations and upstream/downstream dependency analysis. • Regional banking projects involving multiple markets. • Experience working with a major bank in Singapore. This position requires recent hands-on Functional Business Analyst experience. Product strategy, project coordination or testing experience alone will not be sufficient. Interested candidates are kindly requested to email their CV with their experience to sandeep.sringeripai@global.ntt We look forward to your application!