Sales Support/Coordinator (Foodservice)

Description We are seeking a meticulous and adaptable sales administrator to join our Foodservice team and help us achieve our goals. You will serve as a point of contact for customers with queries about orders, deliveries and provide support to the sales representatives. Our ideal candidate is goal-oriented and has knowledge of customer service best practices to contribute to high quality customer service and achieve sales targets. Core Responsibilities & Accountabilities • Processing orders via email/phone/ordering App • Receiving and processing purchase orders • Issuing sales transaction invoices • Contacting customers by phone or email to answer products queries and obtain information • Provide administrative support to the Sales and Accounts teams • Coordinate with sales, drivers, supply & logistic teams to ensure timely deliveries • Directing feedback from customers to relevant departments • Maintaining and updating sales and customer records • Prepare daily/monthly sales report and other ad-hoc reporting when required • Filing of invoices (monthly payment customers) • Any other administrative duties as assigned Requirements • Excellent interpersonal and communication skills • Verbal and written communication in both English and Chinese • Proficient in Microsoft Word and Excel • A positive and cheerful personality • Prefer candidates who are able to start work immediately or within short notice