Senior Technical Consultant (Ref 26173)

Responsibilities: • Participate in planning and implementations utilizing your technical aptitude, and will provide additional support to your manager and ultimately, the client. • Primarily responsible for requirements gathering • Preparing functional requirements and technical requirements specification based on user requirements gathering sessions and input from the customer • Presenting to management for review, and making changes as required • Architect and develop custom CRM solutions using CRM SDK, C#, and .Net • Having very good understanding on Mailbox set up and Server Side Synchronization. • Very good exposure to CRM Security Roles and Team setup. • Having deep knowledge on CRM Asynchronous Process, Workflow, Plugins and able to troubleshoot CRM servers if required. • Provide technical guidance to team members • Testing configuration against final requirements: • Configure software modules based on requirements to test and deploy • Preparing the training itinerary and materials and delivering training to end users • Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues • Maintain code quality and version • Validate system performance by developing and conducting test scripts; completing bug fixes • Conduct training programs to provide technical knowledge and functional knowledge to the participants when requested • Manage customer relationship through answering questions, resolving concerns and issues • Manage service delivery as per the SLA (Service Level Agreement) with the customers • Executing cutover procedures at MS Dynamics CRM deployment as identified by your manager • Following guidelines and checklists developed for deployment • Assisting with the preparation of the project status report, project timeline and project budget • Providing go live and post-implementation support • Participate in requirements gathering sessions to validate business cases, gather and document business and functional objectives. Build prototypes if required • Design, build, and maintain efficient, reusable, and reliable code • Ensure the best possible performance, quality, and responsiveness of applications Requirements: • Degree in Computer Science or Engineering or equivalent work experience with 3 to 5 years relevant working experience with strong knowledge of Dynamic 365 on premise and Dynamics 365 Online • At least 3 years relevant working experience with strong knowledge on Power Platform, Power Apps and Power Portal. • At least 3 years relevant working experience with strong knowledge on AWS or Microsoft Azure. • Proficient in C#, with a strong understanding of object-oriented programming • Experienced in Webservice development like SOAP or REST protocol. • Proficient in setting up and configuring Microsoft IIS (Internet Information Server) • Proficient in code versioning tools such as TFS (Team Foundation Server) • Willing to work in implementation and maintenance projects • Ability to work in both SDLC waterfall and Agile projects Shortlisted candidate will be offered a 1 Year agency contract employment Licence no: 12C6060