Customer Service Officer (Ocean Import/ 5 days)

Salary: $3000 - $3500 + $30 Phone allowance Working Hour: Mon - Fri, 9.00am - 6.00pm Location: Changi North (Company Transport provided at Tampines MRT) Job Responsibilities • Handle ocean import shipments, customer enquiries, and bookings. • Coordinate with carriers, agents, vendors, and customers to ensure timely deliveries. • Prepare shipping documents, customs permits, invoices, and pre-alerts. • Monitor shipment status and update records in CargoWise. • Resolve shipment issues and maintain good customer relationships. • Ensure compliance with company procedures and support daily operations. Job Requirements • Diploma or Degree in Logistics, Supply Chain Management, or related field. • Minimum 2–3 years of experience in freight forwarding or ocean import operations. • Knowledge of shipping documentation and customs procedures. • CargoWise experience is preferred. • Good communication, coordination, and Microsoft Office skills. MTC Consulting Pte Ltd | 15C7752 EA. Registration No.: R22111807 | Yap Teng Hui