Senior Associate (Business Liaison Officer)

We are seeking a motivated and driven individual to join our Finance team supporting the Business Office. Your efforts will directly contribute to creating a welcoming and supportive environment for our patients and their families, making a meaningful difference in their hospital experience. Key Responsibilities • Coordinate timely and seamless patient admissions and transfers into our hospitals • Provide financial counselling and admission briefings to patients and families • Ensure patients have adequate deposits and/or Medisave coverage, and assist patients in applying for Medifund where necessary • Handle admission and billing enquiries, as well as the collection of payments • Support new service rollouts and process improvements Job Requirements • Diploma holder or GCE N / O / A / NITEC / Higher NITEC with 4 years of working experience • Strong interpersonal and communication skills • A collaborative team player • Self-motivated, resourceful and able to multitask • Comfortable working with numbers, details, and reporting duties • Able to work independently with minimal supervision • Passion for customer service and serving patients • Proficient in intermediate Excel skills • This position requires working half a Saturday on a rotational basis