IT support

Job Responsibilities • Provide first-level IT support to employees and resolve hardware, software and system-related issues. • Install, configure and maintain computers, laptops, printers and other IT equipment. • Troubleshoot network, Wi-Fi, email, Microsoft 365 and other workplace applications. • Manage user accounts, access permissions and basic IT security requirements. • Monitor IT equipment and assist with system maintenance and upgrades. • Maintain accurate records of IT assets, incidents and support requests. • Coordinate with external IT vendors when technical issues require further assistance. • Provide technical support for new employee onboarding and offboarding. • Ensure IT systems and equipment are operating smoothly on a daily basis. Requirements • Diploma or Degree in Information Technology, Computer Science or a related field. • 1–3 years of experience in IT Support or a similar technical role. • Good knowledge of Windows, Microsoft 365, networking and common office applications. • Strong troubleshooting and problem-solving skills. • Good communication and interpersonal skills. • Able to work independently and provide timely support to users. • Singapore Citizens and PRs are welcome to apply.