Senior Network Project Engineer (Managed Services / NOC / Automation)

Key Responsibilities 1. Project Delivery & Implementation • Lead end-to-end delivery of network and security projects (LAN, WAN, DC, Hybrid Cloud) • Execute deployment, configuration, migration, and cutover activities • Develop MOPs, implementation plans, and rollback procedures • Ensure smooth transition from project delivery to managed services/NOC operations 2. Network Design & Architecture • Design scalable, resilient, and secure network architectures (Campus, Data Centre, Multi-site) • Produce HLD and LLD documentation • Implement segmentation, zoning, and high-availability (HA) designs • Support hybrid environments integrating on-prem and cloud 3. Monitoring, Observability & NetGain Integration • Deploy and integrate monitoring platforms such as NetGain Systems (Cloud Vista, EMedge) • Configure SNMP, credential polling, and telemetry collection across network and server infrastructure • Define alert thresholds, policies, and tuning strategies aligned with operational baselines • Integrate monitoring with incident workflows and escalation models in NOC environments 4. Security Implementation • Implement and manage firewalls (e.g., Palo Alto Networks, Fortinet, Check Point) • Configure VPNs, NAT, IDS/IPS, and Zero Trust access controls • Support SIEM integration (e.g., QRadar) and log forwarding strategies • Ensure compliance with security frameworks (e.g., ISO 27001) 5. Managed Services & NOC Alignment • Align project deliverables with managed services operating models (L1/L2/L3 support) • Define monitoring KPIs, SLAs, and alerting thresholds for steady-state operations • Support onboarding of devices into NMS platforms and ensure observability readiness • Work closely with NOC teams for knowledge transfer and operational acceptance 6. Automation & Optimization • Develop automation scripts (Python, Bash, Ansible) for: • Configuration deployment • Monitoring onboarding • Health checks and reporting • Improve operational efficiency through automation of repetitive tasks • Integrate APIs from network devices and monitoring tools where applicable 7. Troubleshooting & Performance Optimization • Provide L3 support for complex network and security issues • Conduct root cause analysis (RCA) and implement preventive improvements • Perform failover testing, performance tuning, and validation 8. Documentation & Reporting • Maintain detailed network diagrams and system documentation • Prepare project status reports, risk logs, and technical write-ups • Deliver as-built documentation and operational handover materials