IT Operations Engineer (Network)

• Strategic Leadership & Enterprise Impact • Broad Scope with High Growth Potential About Our Client Our client is a leading global professional services firm that advises multinational organisations on complex business matters across various industries. Job Description • Manage and support the organisation's cloud infrastructure environment, with a focus on Microsoft Azure , including virtual machines, networking, storage, identity management, and security. • Administer and maintain Entra ID , Windows Server environments, backup solutions, disaster recovery processes, and high-availability infrastructure. • Oversee network operations, including Azure networking, firewalls, NSGs, SD-WAN, Palo Alto Prisma VPN, and Cisco network/wireless infrastructure . • Lead and coordinate major incident management , acting as a key decision-maker during critical outages and service disruptions. • Manage change and operational processes, ensuring infrastructure services remain stable, secure, and aligned with business requirements. • Coordinate with service desk teams, infrastructure engineers, vendors, and external partners to resolve complex technical issues. • Lead bridge calls and SWAT calls during critical incidents, providing clear communication to technical teams and business stakeholders. • Support Infrastructure-as-Code initiatives using Bicep and contribute to the continuous improvement of operational processes and cloud environments. • Manage vendor and supplier relationships, ensuring service delivery standards and operational objectives are met. • Provide technical leadership and guidance to 3rd line infrastructure teams while remaining hands-on with troubleshooting and infrastructure operations. The Successful Applicant The ideal candidate will have a strong background in IT Operations, Infrastructure, or Cloud Operations , with proven experience managing enterprise-scale environments while remaining hands-on with technical troubleshooting and support. They will possess deep expertise in Microsoft Azure, Entra ID, Windows Server, cloud networking, and infrastructure operations , alongside solid knowledge of networking technologies such as SD-WAN, Palo Alto Prisma, VPNs, and Cisco infrastructure . The successful individual will be comfortable leading major incidents, bridge calls, and outage management activities , demonstrating strong decision-making, stakeholder communication, and vendor management skills in high-pressure situations. Candidates who have experience leading or coordinating 3rd line infrastructure teams , driving operational excellence, and balancing technical responsibilities with operational leadership will be particularly well suited for this role. What's on Offer As a growing firm with a tightly-knit team, the successful candidate will get the chance to contribute to a highly performing team while having the autonomy to make certain decisions for the team. Contact Winson Low (Lic No: R22106039/ EA no: 18C9065) Quote job ref JN-092026-7110889 Phone number +65 6416 9865 Michael Page (Personnel) Pte Ltd | Registration No.201736642C