Operations Manager (F&B)

Job Description • Responsible for financial performance of casual brands, including profit & loss and implement appropriate cost control measures • Manage the brand’s budget and forecasts to meet or exceed management expectations • Develop and recommend business marketing plan to increase sale • Plan, direct and coordinate future outlet openings • Oversee the daily operations / outlets • Maintain and improve the overall performance of the brands on a regular basis including cost analysis and monitoring of processes • Supervise food and operational safety to ensure a comfortable environment for restaurant patrons • Drive operational efficiencies across outlet by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction • Establish operational procedures and standards to ensure service quality and ensure full compliance to the organisation’s SOPs, policies and service standards • Maintain product and service quality standards by conducting ongoing evaluations, investigating complaints, and initiating corrective actions • Manage supervise and groom a team of area managers, restaurant managers, supervisors, and service staff to ensure maximum utilization of manpower allocated • Any other jobs or duties assigned by the Director, Operations from time to time Requirements • Diploma or Degree in Hospitality Management, Food & Beverage Management, Business Management, or a related discipline • Minimum 8–10 years of relevant experience in Food & Beverage or multi-outlet restaurant operations, with several years in a managerial or senior leadership position • Proven experience managing multiple outlets, teams, and restaurant operations • Strong understanding of P&L management, budgeting, forecasting, cost control, and business development To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion. Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted. RN Care Pte. Ltd. EA License No: 17C8900