Quality Assurance Technician

Job Summary / Purpose • Ensure product quality and compliance by performing inspection, testing, and release activities across incoming, in-process, and finished goods. • Support continuous improvement initiatives to reduce defects, minimize rework, and ensure on-time delivery to customers Responsibilities and Accountabilities A. Inspection & Quality Control • Perform incoming, in-process, and final inspections in accordance with specifications, control plans, and working instructions • Ensure only conforming materials and products are released for production and shipment • Interpret drawings, specifications, and acceptance criteria accurately B. Non-Conformance Management • Identify, segregate, and report non-conforming materials/products • Raise and support investigation of Non-Conformance Reports (NCR) • Assist in root cause analysis and corrective/preventive actions (CAPA) C. Documentation & Traceability • Record inspection results accurately and ensure full traceability • Prepare and verify Certificates of Analysis (COA) where required • Ensure timely and accurate system transactions (e.g., release, hold, rejection in ERP system) D. Continuous Improvement • Participate in initiatives to reduce defects, scrap, and rework • Provide feedback on process improvements and inspection optimization • Support data collection and basic analysis for quality trends E. Compliance, Safety &Housekeeping • Comply with ISO 9001, ISO 14001, ISO 45001, and applicable product safety standards (e.g., GMP, food contact compliance) • Maintain 5S and good laboratory practices in QA areas • Report any safety, quality, or compliance risks immediately Skills Proficiency • Knowledge of inspection and measurement tools (e.g., calipers, micrometers, gauges) • Basic understanding of sampling plans (AQL) and statistical concepts (SPC preferred) • Familiarity with ERP / quality systems • Good documentation and report writing skills • Strong attention to detail and problem-solving ability • Effective communication and teamwork Professional Experience • Fresh graduates are welcome to apply • QA Technician I: Minimum 3 years relevant experience. • QA Technician II: Minimum 5 years’ experience with strong QA competency • QA Technician III: Minimum 7 years’ experience with strong QA competency