Executive - Facilities Management

The Executive, Estate & Infrastructure (E&I) supports the day-to-day facilities and estate management operations across the organization's premises. The role is responsible for coordinating maintenance activities, tracking facilities-related matters, conducting site inspections, supporting audit requirements, and engaging internal stakeholders to ensure a safe, functional, and well-maintained environment. The successful candidate will work closely with centre representatives, vendors, contractors, and internal departments to support operational excellence and business continuity across all sites. Job Responsibilities: Facilities Maintenance Triage and Coordination • Serve as the primary coordinator for internal stakeholders on facilities and maintenance matters. • Triage and escalation of facilities repairs/ rectification requests to the right approving authority with appropriate rectification recommendations. • Coordinate facilities-related requests and follow-up actions with centres. • Support day-to-day estate operations across all sites. Facilities Management Tracking • Maintain facilities maintenance trackers and service request records. • Monitor outstanding maintenance issues and follow up on completion. • Track vendor service delivery performance for facilities-related works. Facilities Site Inspection • Conduct routine facilities and maintenance site visits. • Carry out inspections relating to maintenance, defects, and operational matters. • Verify completion of maintenance and rectification works. • Report site findings and recommend follow-up actions. Internal Stakeholder Engagement • Coordinate with centre representatives and internal departments on facilities matters. • Gather operational feedback and support issue resolution. • Facilitate communication between centres and the E&I team. Facilities Audit Support • Support preparation and coordination of Facilities Audit activities. • Monitor and track closure of audit findings and corrective actions. Administration • Facilitate payment and approvals for facilities-related services rendered Continuous Improvement • Propose, recommend, and implement process improvement initiatives relating to faults and facilities management scope of work. Business Continuity Support • Provide operational coverage during staff absence and peak workload periods. • Support ongoing facilities operations and estate management activities to strengthen business continuity within the team. Job Requirements: Educational Qualifications • Diploma/Degree in Real Estate, Facilities Management, Business Administration, Project Management or related field. (3–5years of relevant experience for diploma holders). Relevant Experience • Familiarity with government regulations, building codes, and property laws • Knowledge of ISO standards and audit processes is an advantage • Basic knowledge of Mechanical & Electrical (M&E) systems, including air-conditioning, electrical, fire protection, plumbing, and building services will be advantageous. Competencies • Ability to communicate effectively to ground staff and senior leadership. • Ability to multi-task and perform project management tasks and documentation • Good vendor management skills • Proficient in MS Office, asset tracking software, and ERP systems • Ability to analysis facilities and process-related issues and triage issues based on urgency and severity. • Collaborative and proactive, with a self-starter mindset and attention to detail ---------------------------------------- Morgan McKinley Pte Ltd EA License No: 11C5502 | EAP Registration No: R22110157