Commercial Executive (Ship Agency)

• Support the development and implementation of commercial strategies for ship-agency services. • Identify and pursue new business opportunities with shipowners, operators, charterers and other maritime clients. • Build and maintain strong relationships with existing and prospective customers. • Understand customers’ operational requirements and recommend suitable agency solutions. • Prepare quotations, proposals, presentations and tender submissions. • Follow up on commercial enquiries and convert opportunities into confirmed business. • Negotiate rates and service terms in accordance with approved commercial guidelines. • Work closely with agency operations teams to ensure services are delivered according to client expectations. • Apply practical knowledge of vessel calls, port requirements and agency procedures during commercial discussions. • Monitor market developments, competitor activity and customer requirements. • Maintain accurate records of leads, opportunities, client activities and commercial outcomes. • Support the development of key accounts and assist with client-retention initiatives. • Review the profitability and performance of accounts and individual business opportunities. • Coordinate with internal departments and regional offices on cross-selling opportunities. • Attend client meetings, networking sessions and maritime-industry events. • Prepare regular sales, pipeline and commercial-performance reports for management. • Assist with marketing campaigns and business-development activities when required. • At least 2 to 4 years of experience in ship-agency or port-agency operations. Requirements • Diploma or Degree in Maritime Studies, Shipping, Logistics, Business or a related discipline. • At least 2 to 4 years of experience in ship-agency or port-agency operations. • Good understanding of vessel-call coordination, port services, documentation and disbursement accounts. • Strong interest in moving from ship-agency operations into a commercial or business-development role. • Existing relationships within the maritime industry would be advantageous. • Commercially minded, with the ability to identify and develop business opportunities. • Strong communication, presentation and negotiation skills. • Confident engaging with shipowners, operators, charterers and other maritime stakeholders. • Good organisational skills and the ability to manage multiple enquiries and priorities. • Proficiency in Microsoft Office and customer-relationship management systems. • Self-motivated, proactive and able to work independently as well as within a team.