Patient Service Associate

Main responsibilities: • To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously. • To register patients either for appointment or walk-in treatment. • Upon completion of treatment, to discharge patients by dispensing medication, collection of accurate payments and scheduling for the next appointments. • To collect payment accurately in any mode of payment (cash, NETS, credit card etc.) • To key in every treatment charges and sales of dental products in clinic management software. • To issue medical receipts and medical certificates. • To file patients’ treatment cards correctly. • To maintain the cleanliness and neatness of the clinic at all times. • Support basic clinical tasks during peak hours or when assigned. Requirements • All applicants are welcome to apply, prior experience in dental or healthcare front desk/ reception role will be an advantage. • Computer literate. • Team player with good communication and interpersonal skills. • Good command of spoken and written English; bilingualism is an advantage (e.g., English and Mandarin/Malay/Tamil) to liaise with patients of diverse backgrounds. • On-the-job training will be provided to candidates with no prior experience. Working Arrangement : 5 days work week inclusive of weekends/ night shifts You may refer to our clinic locations from our website : www.roycedental.com.sg Staff Benefits: • Annual Leave, Birthday Leave , Family Care Leave • AWS , Performance Bonus and monthly Incentives • Benefits for medical, dental care, personal development, education support and more