Facility Maintenance Officer

Job Description • Supervise and coordinate daily activities to ensure prompt and efficient service delivery to users at all times. • Lead and supervise staff to maintain service standards in line with contract terms and company expectations. • Manage and train staff to ensure consistent, high-quality performance. • Prepare and maintain accurate records for quality control, cost management, and personnel performance, in line with best management practices. • Ensure the timely completion of all scheduled tasks according to required standards. • Conduct regular site inspections and address any issues promptly. • Build and maintain positive relationships with clients and staff in accordance with company policies. • Ensure staff adherence to Quality, Environmental, Health & Safety standards while performing duties. • Monitor compliance with legal requirements as well as company procedures and systems. • Prepare operational performance reports and provide actionable recommendations for improvement. • Attend customer feedback and resolve service-related issues efficiently and professionally. • Take a hands-on approach in performing the duties outlined in the contract scope as required. • Support the drive of recruitment initiatives to attract and hire good talent. Job Requirements • A hands-on approach with strong leadership skills, capable of effectively training, guiding, and coaching staff to achieve performance excellence. • Ability to work efficiently under pressure and thrive in a fast-paced, dynamic environment. • Strong multitasking abilities with a creative, solution-oriented approach to problem-solving. • Minimum of a Diploma,2 years of relevant experience in housekeeping; however candidates with substantial relevant experience may also be considered,regardless of formal qualifications. • Bilingual proficiency is preferred, along with experience working in a diverse,multicultural workforce. • PC literate with strong written and verbal communication skills to effectively interact with staff and clients. • Good interpersonal skills to get along well with users and staff at all levels