Admin, Career Services (Temporary)

As a support staff, you will be providing administrative and customer service support to the career centre operations.  Your duties include: Responsibilities • Check and prepare records: Review case & records to ensure information is accurate, complete and up to date. • Support case processing: Assist with processing data entry cases, including creating profiles, updating required fields, retrieving missing information and calling to verify cases from internal systems where needed. • Handle data entry cases: Manage a high volume of data entry cases and ensure information is keyed in accurately and on time, based on the criteria and guidance provided. • Support reporting and operations: Assist with ad-hoc record checks, data reconciliation, reporting support and other administrative tasks to support daily operations. Requirements • O level and above qualification • Able to converse in English & another 2nd language • Prior customer service experience, preferably in handling challenging situations or demanding clients • Meticulous, independent and a team-player • Willing to learn and able to adapt to new job matching systems • Proficient in MS Office (Excel & Word) Only Singaporeans may apply. We will only contact shortlisted candidates.