Receptionist

We are seeking friendly and organized Receptionist to join our team at Schonemama. The ideal candidate will provide exceptional front-desksupport, ensuring a welcoming & efficient experience for our clients andstaff. This role involves managing daily administrative tasks, coordinating appointments, & delivering excellent customer service. Key Responsibilities: • Greet clients & visitors with a warm & professional demeanor, ensuring a positive first impression. • Manage and coordinate appointments, including bookings, cancellations, & rescheduling. • Answer phone calls, respond to emails, & address client inquires promptly & effectively. • Perform various administrative tasks, such as filing, data entry, & maintaining accurate client records. • Process client payments, issue receipts, and manage billing enquiries in accordance to company policies. • Facility Management Ensure the reception area & common spaces are tidy and presentable & handle any maintenance or supply needs. • Assist fellow outlet colleagues with scheduling, client information, and other administrative support as needed. • Maintain strict confidentiality of client information & adhere to privacy regulations. Job Requirement: • Candidate may be required to work on weekends and retail hours, 6 days off per month • Previous experience in receptionist or customer service role is preferred, ideally in a wellness or healthcare setting. • Excellent communication & interpersonal skills, with the ability to handle multiple tasks & prioritize effectively. • Proficiency in office software (e.g. MS Office) & experience with scheduling or management software is desirable. • A positive attitude, strong organizational skills, and a commitment to provide exceptional customer service. • Diploma or equivalent; qualifications in office administration or related fields are a plus. We regret only shortlisted candidates will be notified.