Administrator

• Handle daily office administrative tasks , filing, data entry, and documentation. • Answer customer enquiries via phone, WhatsApp, email, and other channels. • Schedule and coordinate aircon installation, servicing, repair, and maintenance appointments . • Assign jobs to technicians and follow up on job status and completion . • Maintain customer records, service histories, warranties, and maintenance contracts. • Coordinate with technicians regarding parts, tools, materials, and site requirements . • Follow up with customers on quotations, outstanding payments, appointments, and service issues. • Manage inventory records for aircon spare parts and consumables. • Prepare daily/weekly job schedules and management reports . • Ensure customer complaints and service requests are properly recorded and followed up.