Senior Business Analyst - SAP Learning & Training (HR Systems)

The Senior Business Analyst / Senior Lead is responsible for leading the business analysis, solution design, implementation, enhancement, and operational support of enterprise Learning and Training Systems. The incumbent serves as a trusted advisor to stakeholders and drives digital learning transformation initiatives that improve workforce capability development, certification management, and employee learning experiences. Roles and Responsibilities Business Analysis & Functional Leadership • Serve as the lead functional consultant and subject matter expert for Learning Management Systems • Lead stakeholder workshops to gather business requirements and define future-state processes • Analyze training operations, certification management, compliance tracking, and learning workflows • Develop business cases and solution recommendations for learning transformation initiatives • Drive continuous improvement and process automation initiatives Learning Systems Management • Lead implementation and support of LMS platforms, including SAP SuccessFactors Learning or equivalent solutions • Support curricula management, learning assignments, certification tracking, and reporting • Partner with training and HR teams to optimize learning administration processes • Ensure data quality, reporting accuracy, and compliance requirements are met • Support integration with HR, talent, and workforce systems Project & Vendor Management • Lead enhancement projects, upgrades, and implementation initiatives • Manage vendors and service providers responsible for LMS delivery and support • Monitor project delivery, risks, timelines, budgets, and quality metrics • Drive release management and deployment activities Quality Assurance & Governance • Lead SIT, UAT, and production verification activities • Establish governance for learning data, compliance reporting, and audit requirements • Support issue resolution and service improvement initiatives Requirements Education & Experience • Bachelor's Degree in Computer Science, Information Technology, Information Systems, Business, or related discipline • Minimum 8 to 10 years of experience supporting enterprise Learning Management Systems and HR applications • Experience leading system implementation and enhancement projects Technical Competencies • Strong knowledge of SAP SuccessFactors Learning or equivalent LMS platforms • Understanding of workforce learning, compliance, certification, and training administration processes • Experience with HR system integrations and reporting solutions • Knowledge of SDLC, Agile, and Waterfall delivery methodologies Preferred Qualifications • SAP SuccessFactors Learning certification or equivalent Learning Management System certification • Experience supporting healthcare, government, or large enterprise environments is advantageous • Experience with digital learning, e-learning platforms, and learning analytics