System Engineer (Windows)

JOB DESCRIPTION • Windows, Exchange and VMWare L1/L2 System Engineer • In depth knowledge and experience on Windows servers (2019 and 2022) • Active Directory, DNS, DHCP, File & Print servers, MS Cluster, Server backup, AD Federated Services & Windows PowerShell. • Hardware Management of Dell and Lenevo servers • Firmware update and Remote management tool configuration knowledge of physical servers • Install and configure OS on physical servers and virtual machines • Configuration of RAID on physical servers • Basic skill to analyze and troubleshoot hardware issues • Manage Exchange 2019 and Exchange online • Manage and Troubleshoot Esxi and Virtual Servers running (Windows Skills) • Provide a point of escalation and support to the L1 Engineers. • Participate in weekend maintenance activities, as required. • Perform routine system administration duties in a Windows Active Directory environment. • Monitor servers and troubleshoot problems. • Produce appropriate documentation for server deployment, configuration, and related processes. • Vulnerability assessment fixing of findings for new servers and existing servers • Participating regular patching activities • Participates in an on-call rotation to ensure 24/7 coverage of critical issues and internal systems Install and configure and maintain server operating systems and repair server hardware VMWare VSphere 8.x • Experience or significant exposure to any of the following technologies: • VMWare VSphere and its features (vMotion, HA, DRS etc...) ESXi deployments • VM creation, templates, snapshots and VM backup • Administer and support VMware platform. • Maintain appropriate documentation on virtualization. • Provide a point of escalation and support to the L1 system engineers • Monitor ESXi servers and troubleshoot problems. • Produce appropriate documentation for application deployment, configuration, and related processes. • Responsible for the operations and upkeep of the private and shared virtualized environments. • Work closely with other virtualization engineers on new implementations as well as maintaining the current environments. • Act as a technical escalation point within Central Operations for virtualization specific issues. • Responsible for implementing and supporting process and systems are in place to deliver highly available virtualization platforms. • Creates documentation for environments, processes, technical training, and support procedures. • Provides training and technical leadership to Tier I personnel. • Provide additional support when necessary for backup and storage functions. • Drives efficient and effective resolution of customer issues. • Participates in an on-call rotation to ensure 24/7 coverage of critical issues and internal systems. • Must have working experience supporting, maintaining and administering core VMware technologies. • Must have experience performing Enterprise level Project Implementation and support. • Also must have strong working & technical knowledge. • Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments. • Must have Good verbal and written communications skills. • Must have very strong problem solving and troubleshooting skills. REQUIREMENT • Candidate must possess at least a Professional Certificate/NiTEC, Diploma, advanced / Higher/Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent. • At least 2 - 4 year(s) of working experience in the related field is required for this position