OUTLET MANAGER

Responsibilities including but not limited to: • Ensure team briefings are carried out before each service period • Implement and ensure that Food Safety and Hygiene standards are met at all times • Ensure that all food is prepared according to quality, taste and hygiene guidelines established by the Company • Train and develop the team to deliver the food to a high standard • Ensure readiness for service and that the pace is set for peak times • Ensure that all food is presented for service in a timely manner and in correct sequence • Deal with any customer returns of food in a timely manner • Check and sign for all deliveries • Ensure that outlet is stocked with adequate levels of inventory • Participate in monthly physical stock take of the Outlet, including but not limited to plates, bowls and crockery • Control wastage • Handle guests’ special requests and complaints • Ensure that the Kitchen Assistants and Kitchen Crew are able to handle their duties properly and well groomed, properly attired and efficient. • Ensure that the highest standard of cleanliness is maintained including the maintenance of furnishings and equipment and the proper set up of the Outlet and connected areas • Assist your superior in Implementing and developing of training programs • Perform miscellaneous job-related duties as assigned