Service Crew

• Cashiering • Take and process customer orders • Handle payment transactions accurately • Responsible in Opening / Closing of the POS system 2. Food Counter • Prepare and present orders efficiently and consistently as per SOP • Support smooth kitchen workflow and ensure food is served on time • Ensure food quality and portion control according to recipes and standards 3. Drinks Counter • Brew and serve hot and cold drinks • Maintain consistency and quality standards as per SOP 4. Dining Area • Greet and welcome customers with a friendly and professional attitude • Assist customers in locating seats • Deliver food and drinks from the counter to customer tables • Ensure orders are served accurately and promptly • Assist with queue control during busy periods • Clear empty dishes and trays efficiently • Clean and sanitize tables, chairs, and high-touch surfaces before opening and closing of restaurants • Replenish self-service stations (e.g., napkins, side plates, cutlery) 5. Dishwasher • Wash dishes, utensils, trays, and cookware using a dishwasher or by hand • Ensure all washed items are clean, free of stains/grease, and properly sanitized • Organize clean dishes and utensils in their proper storage areas • Maintain cleanliness of the dishwashing area, including sinks, floors, and machines • Dispose of food waste and garbage properly and promptly • Refill soap, sanitizer, and drying supplies as needed At every work stations, you are required to: • Maintain cleanliness and organisation of work stations and kitchen equipment • Monitor inventory levels and assist with stock checks and receiving of goods • Adhere to all hygiene, safety, and service SOPs strictly • Be flexible to assist in other sections as required • Work closely as a team to meet restaurant standards • Support other work station if needed (multi-task)