Sales Coordinator (with Comms)

Job Type: Full-time, Permanent Pay Range: $2,500 – $3,400/month (Depending on Experience) Commission: Variable commission package (for selected client accounts) Work Schedule: Minimum 5.5-day work week, weekend availability required Job Description We are looking for a Sales Coordinator to support operations at our office and central kitchen, assisting in managing customer orders and helping to grow our customer base for cakes and pastries. Responsibilities • Handle customer inquiries and orders via email, phone, and WhatsApp • Prepare quotations, invoices, and sales-related documents • Maintain accurate sales records and customer databases • Coordinate with kitchen and logistics teams to ensure timely delivery of orders • Support account management for existing clients and help develop new business opportunities • Develop and execute strategies to expand pastry sales to hotels and businesses • Identify and establish new business opportunities through networking and cold leads • Manage and cultivate relationships with existing customers to increase satisfaction and sales • Collaborate with management to create promotional campaigns and marketing materials • Prepare and present sales materials to existing and potential clients • Conduct physical meetings with chefs, F&B managers, and customers for product presentations, tastings, and relationship building • Monitor market trends and competitors’ activities • Build up and broaden The Cake Factory’s customer base • Ensure adherence to company operational standards and SOPs • Perform ad-hoc duties as assigned (e.g., stock take, basic admin tasks) Requirements • Team player with a good learning attitude and interest in the pastry or food industry • Strong communication and presentation skills • Basic knowledge of Microsoft Office (Excel, Word, Outlook) • Sales-driven with a proactive and organised work style • Comfortable with face-to-face client meetings and product discussions • Able to work a minimum of 5.5 days per week • Experienced and non-experienced candidates are welcome to apply Benefits • Dental Benefits: Claimable up to $100 per annum • Medical Benefits: Claimable up to $200 per annum To Apply Please submit a complete resume including: • Personal details and contact information • All relevant and past work experience with references • Last drawn salary and expected salary • Date of availability Only shortlisted candidates will be contacted.