PET GROOMER

Job Description • Manage the day-to-day business operations of grooming centre • Ensure all grooming appointments properly scheduled • Ensure pet grooming equipment are well maintained • Perform pet grooming based on the best practices and customers’ needs • Ensure workplace safety, hygiene level and cleanliness of the grooming centre • Ensure safety of pets throughout the grooming process • Ensure that all pets are well taken care of and in compliance with AVA guidelines • Highlight abnormalities of pets to the customers to avoid unnecessary conflicts or misunderstanding • Adhere to all the retail SOP, company’s policies, processes, and procedures; • Upsell pet care products; • Feedback to Supervisor on customer needs or operations matters; • Practice professionalism and act in the best interests of the company, in all aspects; • Any other duties / tasks / projects as assigned. Requirements • At least 5 years of pet grooming experience • Possess Pet Grooming Certificate or related experince • Able to supervise and oversee the role of Assistant Groomers. • 6 days work week, including weekends and public holidays • Comfortable working with animals • No allergies to animals, their food, or supplies. • Experience in handling animals • Must genuinely love animals • Responsible, proactive, and able to work independently