Customer Service Officer

Company Overview / Employee Value Proposition Lynn Medical is a dermatology clinic offering medical treatments, rejuvenations, and enhancements for skin conditions, focusing on client wellness and aesthetic care. Job Summary Join Lynn Medical as a Customer Service Officer to support client wellness by delivering attentive and professional customer care in the aesthetic industry. Responsibilities • Communicate clearly and courteously with customers to understand and address their needs in the aesthetic services context • Manage customer inquiries by providing accurate information about treatments and services to enhance client satisfaction • Maintain a professional and friendly demeanor to create a welcoming environment for clients • Collaborate with team members to ensure smooth service delivery and timely client follow-up • Manage customer interactions efficiently and resolve issues promptly to uphold service quality • Apply knowledge from at least 1 year of relevant industry experience to support client care and service quality Preferred competencies and qualifications • Experience working in a similar aesthetic or customer service industry • Outgoing and pleasant personality to engage effectively with diverse clients • Strong sense of responsibility in managing customer relationships and service tasks • 7 off Days